General Enquiry - Contact AAPT
Not yet a customer?
| Call us on 135 005 |
| During these hours: Monday- Thursday: 8am-9pm AEST Friday: 8am-8pm AEST Saturday-Sunday: 9am-5pm AEST |
| We contact you |
Already a customer?
| Call us on 135 005 |
| Upgrades, new services or billing enquiries: Monday- Friday: 8am-10pm AEST |
| Faults or technical support: 24 hours, 7 days |
| We contact you |
| Have you read our Support page? |
Need help understanding your AAPT bill?
Need help understanding your AAPT bill? Visit our Frequently Asked Questions for information on how your services are billed.
Setting up your new AAPT mobile:
Call us on 133 007
24 hours, 7 days
Postal Address:
Corporate offices
680 George Street
Sydney NSW 2000
Australia
Direct Dial:
+612 8314 1700
Fax:
+612 9009 9999
Customer Complaints
If we haven't provided the level of service you expected, or if you have a concern with AAPT, please tell us. We have a formal complaint management process in place to ensure that your complaint is addressed appropriately. For further details, please refer to our complaints section.
For further information on privacy, please refer to our privacy policy of public affairs information.