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AAPT

Important things to know (mobile)

  • AAPT's Standard Form of Agreement applies.
  • You must have a home phone (local and long distance) service with AAPT. See our home phone plans for details.
  • You must have credit approval to set up a new account.
  • If you have signed to a 3-in-1 bundle, your monthly charges and minimum monthly commitment are set out in the terms and conditions for the 3-in-1 plan. All other charges will apply
  • If you cancel your home phone service you will pay an additional $10 monthly fee for unbundling.
  • AAPT reserves the right to limit the number of mobile services on your account.
  • An ACMA mobile number levy is applied annually and the price is determined by the ACMA. In 2008 it was $0.81 (GST exempt).

What's it all cost?

Type Service You pay
Monthly charges
  • Billed from the earlier of, the date your service is transferred to AAPT, or 2 days after your equipment and/or SIM card  is dispatched to you.
  • Your subscription is billed monthly at the beginning of your billing month.
  • Unused included value can't be carried over to the next month.
 $29 MobileCAP $29 for $100 worth of calls and messaging
(some exclusions apply).
$49 MobileCAP $49 for $240 worth of calls and messaging
(some exclusions apply).
$69 MobileCAP $69 for $500 worth of calls and messaging
(some exclusions apply).
Usage charges
  • Billed at the end of the billing month.
  • AAPT's standard rates apply up to the mobile subscription amount and after the maximum included value is reached.
  • Calls are billed in 30 second increments and are rounded up to the nearest cent.
  • Calls to special or other services are charged at higher rates and may vary according to the type and location of the call.
 Local, national and mobile calls 35c per 30 seconds + a 35c connection charge
Text (SMS) 25c
Multimedia (MMS) 50c
Video (MMS) 75c
Voicemail retrieval 35c per 30 seconds
Voicemail 5.5c per 30 seconds
International calls See individual country rates
International roaming See individual country rates
Extras Direct debit administration $2.00 if you don’t pay by direct debit
Paper bill $2.00 if you don't receive your invoice online
Late payments $15.00
Dishonoured cheques $11.00
Insufficient funds for direct debit $11.00
Charge for issuing cheques under $5.00 $5.00
Collection fee (charged upon reconnection if your service has been suspended due to non payment) $65.00
Changing your mobile number $55.00
Replacement SIM card $38.50
Premium numbers Platinum: $300
Gold: $200
Silver: $100

 

Exclusions

Included value excludes GPRS and data usage, international calls, national and international roaming, premium and third party services (including competition lines, adult or gaming services), and special service calls (such as operator and directory assistance, 13, 18 and 19 calls).

Equipment charges

You can bring your existing mobile phone to AAPT or pay for a new phone over 24 monthly instalments.

Paying for your handset in monthly instalments

  • You can choose to pay the outstanding balance on your mobile phone any time after the first month.
  • Your minimum monthly commitment (excluding call charges) is calculated by adding:
    • The monthly instalment amount for your new phone
    • Your monthly mobile subscription
    • Your home phone subscription (if any) plus line rental
  • You are responsible for any repair costs outside the manufacturer's warranty
  • If you cancel your mobile service or fail to pay any charges when they’re due, then the unpaid balance of the mobile phone plus any other outstanding charges are due immediately

Bringing your phone with you (BYO)

  • Your minimum monthly commitment (excluding call charges) is calculated by adding:
    • Your monthly mobile subscription
    • Your home phone subscription (if any) plus line rental