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Service Distinction

AAPT wins prestigious service distinction award at CeBIT

AAPT is proud to announce we have won the 2012 CeBIT.AU Business Award for Service Distinction. The award acknowledges outstanding achievement for service delivery in the information and communications technology industry.

In many ways, we believe the award consolidates AAPT’s dedication towards delivering extreme performance in everything we do. This belief incorporates the implementation of AAPT Business Live, an initiative designed to ensure our customers receive the best possible service experience.

Business Live has been segmented into three areas; our Customer Charter, the AAPT Frontier Portal and Citrix’s Go-To Meeting service. The implementation of Frontier has come as a result of listening to your feedback and creating an online system that works with you, not against you. This feedback has also led to the establishment of our Customer Charter, an advanced Account Management tool that is committed to creating a productive relationship between your business and AAPT. Finally, our Citrix Go-To Meeting innovation means you can chat face-to-face with an AAPT representative anytime, anywhere.

In the end, it’s about ensuring AAPT is in the best possible position to serve your requirements.

If you have any questions or thoughts about how we can continue to improve our services, we’d love to hear from you. You can also stay abreast of AAPTs activities by liking our Facebook page.