Business legal information
The following downloads are available for AAPT business retail customers about to purchase services.
- AAPT Business Standard Service Agreement (PDF/156kb)
- NBN Addendum to AAPT Services Agreement (PDF/104kb)
- AAPT Service Schedules
- On-line Bill Analyser Terms of Use
- AAPT Internet Acceptable usage policy
- AAPT Fair Use Policy
A requirement of the purchase of AAPT business retail services is for the customer to read the Standard Services Agreement and the Service Schedule that governs the particular service it is purchasing. The Service Schedule download will be in PDF format, therefore you will need to download the Adobe Acrobat Reader to view the document. The document may also be printed out for your records.
To locate your Service Schedule, please select from the categories below:
Service Schedules 
- AAPT Business Co-Location Service Schedule (PDF/280kb)
- AAPT Business Content Delivery Network Service Schedule (PDF/199kb)
- AAPT Business Ethernet (e-Line & e-LAN) Service Schedule (PDF/365kb)
- AAPT Business IP-Line Service Schedule (PDF/402kb)
- AAPT Business IP VPN Service Schedule (PDF/360kb)
- AAPT Business Media Connect Service Schedule (PDF/286kb)
- AAPT Business Mobile Service Schedule (PDF/119kb)
- AAPT Business Outbound Voice Service Schedule (applies to customers who signed up prior to 13/05/13) (PDF/256kb)
- AAPT Business Outbound Voice Service Schedule (applies to customers who signed up from 13/05/13) (PDF/257kb)
- AAPT Business Reach Voice Service Schedule (PDF/296kb)
- AAPT Business SIP Focus Service Schedule (PDF/299kb)
- AAPT Business SIP Voice Service Schedule (PDF/268kb)
- AAPT Business Virtual Data Centre Service Schedule (PDF/349kb)
Older Products
- AAPT Business Enhanced Fax Service Schedule
- AAPT Business Ethernet Service Schedule
- AAPT Business Inbound Voice (Easy/Local/Free/ITFS/Presence) Service Schedule
- AAPT Permanent Internet Connection Service Schedule
- AAPT Business Platinum Internet 10 / Platinum Internet 20 - Service Schedule